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redpin
5th September 2007, 06:54
I'm getting really annoyed now, i requested support with getting my server streaming again after it randomly going off ; no ones replying to the support tickets or recieving an email to say its been done/or being looked into. Also i requested for a PAM to be uploaded to my clanserver (following the correct procedure) and that hasnt been done either. Is there any other way i can contact support as it seems as if im getting nowhere using the clanforge application/support ticket system :(

Dunceantix
5th September 2007, 07:04
Live support is available from 10am-10pm on IRC in #mpukhosting on Quakenet.
If you don't have IRC you can use an online client here (http://clanservers.multiplay.co.uk/cgi-bin/irc/irc.cgi)
Or call them directly using the contact information here (http://clanservers.multiplay.co.uk/contact.php)

redpin
5th September 2007, 19:23
Cheers m8 :D

RTO
6th September 2007, 09:07
Do you have your ticket number? If you've requested support through our Support Centre (http://support.multiplay.co.uk), you should have been given a number like #123456, so we can track your request.

PAM is already installed on all our servers, you just need to add it to your profile in ClanForge :)

[Blackhand]
13th September 2007, 20:58
Do you mind if I ask what pam is.?

K
13th September 2007, 22:12
PAM = Project Ares Modification

[Blackhand]
15th September 2007, 09:29
ok cheers I will look it up.:)