A more than likely new customer

[bigwicker]

Afternoon all, i am hoping to migrate to you guys from evolutiondsl as things have gone seriously wrong there :)

i have a few questions i was wondering if people would care to answer for me :

1) what is customer service like?
2) is there any Fair Use Policy on IPMAX packages or peak time restrictions
3) what have peoples speeds been like? i'm synced at 7.6MB
4) would you recommend them to me... which i think is most important :>

thanks for any replies i receive

[no friends]

i'm on 2mb

Customer service is A* every time :)
No download limit, port restrictions, peak time limits etc; Just raw internet!
I would reccomend them to you and its worth every penny.



paypal is fine mpuk ;)

[Cabe]

http://www.multiplaydsl.net/ipmax/ for all the technical side of things.

and more importantly, the Multiplay promise.

http://www.multiplaydsl.net/promise.php

[GeeDee]

Originally posted by bigwicker

i have a few questions i was wondering if people would care to answer for me :

1) what is customer service like?


We provide telephone support, e-mail support and you can always grab us live on IRC too. :) See here (http://www.multiplay.co.uk/contact.asp) for contact information. :)

Originally posted by bigwicker

2) is there any Fair Use Policy on IPMAX packages or peak time restrictions


We do not limit the service in any way. :)

Originally posted by bigwicker

3) what have peoples speeds been like? i'm synced at 7.6MB


Your sync / speeds ought to remain the same if you are currently on IP MAX. Since it's simply moving from one ISP to another, both customers of BT Wholesale your line quality will remain the same as it is now.

Originally posted by bigwicker

4) would you recommend them to me... which i think is most important :>


Yes, but I work for Multiplay so i'm a little biased. ;) My line gives me 12 - 14ms response times though which I think is pretty good. :)

Hope this answers your questions.

Giles
Multiplay.