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View Full Version : Ubisoft Violates Consumer Rights?


CyberDrac
11th December 2003, 21:02
"Ubi & Virtual Drives
11/12/2003 20:36:50 by Dr_Gonzo


An interesting bit of hoo ha* over at VE3D (http://ve3dboards.ign.com/message.asp?topic=14242135) . It seems the recent raven shield patch will check for virtual drives, and if it finds any not allow the user to continue. Whether this is strictly legal or not seems to be a bit of a grey area. Either way, interesting they decided to put this on in a patch, hence after people have purchased, installed, and played the game for a while.

It turns out that Ubisoft implemented code into the RVS 1.5 patch which checks PCs for ANY clone or virtual drive programs and then fails to launch the game if such devices or programs are found. What this has in turn done is disabled thousands of consumers who use programs like Daemon Tools, CloneCD or Alcohol 120% from playing their Ubisoft games even if they have their own physical CDs in an actual drive.
* It felt right"

Ripped directly from Barrysworld/Game.net

I personally am bloody annoyed by this!

CD

Elbonio
11th December 2003, 21:41
so even if im running some other image on alcohol, have the official cd in the real drive Ravenshield will say FO ?

that is SO wrong

im gonna go kick their ass if they do that....

CyberDrac
22nd December 2003, 17:05
"Raven Shield: Patch 1.51 available

Attention: Rainbow Six 3: Raven Shield Owners

Ubisoft will be releasing a fix to the recent Raven Shield 1.5 patch. This fix will address the virtual drive issue that was a result of the newest version of Safedisc implementation in the 1.5 patch. The problem is being rectified by reverting to the version of Safedisc that has been on previous Rainbow Six 3: Raven Shield software and patches. We were unaware of this problem with Safedisc and this is why we made no mention of it in our Readme.txt file.

We apologize for the inconvenience created by this extra step. But after having been made aware of the problems it created, we have decided to remove the latest Safedisc software version and go back to the previous version. We appreciate your understanding and we will continue to strive to make Raven Shield the best game possible.

Click here (http://ravenshield.ubisoft.co.uk/RVSPatch_1.50_To_1.51_UK.exe) to download the patch.

Thanks,

Ubisoft"

At least they fixed it quite quickly! Phew! World rebellion averted!

CD

Wizzo
22nd December 2003, 18:04
The idiots have only gone and released the client patches without a corresponding dedicated server patch tho. They do make us GSP's lives really easy.

zhardoum
22nd December 2003, 19:38
and us Cyber Game Shops are just a real ball of fun when companies do this sort of thing, what are we supposed to do, keep a stock of all the games cd's behind the till and ask for a deposit per cd each time a customer wants to play?

SquireMuldoon
23rd December 2003, 01:43
The servers should be updated now.

Dont ask us how we did it... just that we did.

God we are dedicated to you people :p: